Failin is a gangly human with a shock of unruly red hair and bright blue eyes in sunken sockets. His lined and weathered skin contrasts with his clean and well-tailored clothing. He does not appear to be short of gold. He says little, but when he does speak he talks in rapid-fire bursts.
The Cyrans first met Failin in the Clenched Fist tavern, located in Rhukaan Draal’s Bloody Market. They hired him to take them to Rose Quarry on the border of Darguun and the Mournland, but before they could get to his elemental cart, they were confronted with a few of his former – and dissatisfied – customers.